每天從早到晚,學習,開會,陪吃飯,解釋翻譯,解決問題!
身體很累,精神很刺激很hyper, constantly need to focus, observe, engage, and help out!
上班以來從來沒有這麼excited and tired, full of learning
沒有一週下班上班腦袋都在想著工作,如此focus
昨晚離開客人, 開著車,reflect on what did I learn more about myself, and how to handle meetings/customers/ situations.
優勢:
understand Mandarin,
be able to build relationship with customers, proactive and execute fast
Know Chinese culture more
Humble and work hard
Hospitality
需改進
- need to be able to explain things and communicate in a clearer manner. Need to catch the main point and reason behind things.
- Jack( assume customer’s view and take, assume they do not care)
- Jack ( did not give customer options to choose, but force them to sign and agree)
- Conflict of internal, who drives the meeting....Jack tries to move on, I tried to explain, David tried to control and make sure customers understand.
- Ask the right question at the right time
- Be bold for the customers, and my company
- Listen and understand quickly, and take notes quickly. Tend to process and understand slow. Couldn’t just catch it on the fly, type out everything David said. Can’t type and listen/ understand at the same time.
- Be more observant on the situation, and be able to turn it around
- 即時翻譯